Limited Warranty


FOSTERGRANT.COM PURCHASES

One (1) Year Limited Warranty – All products purchased on the fostergrant.com website are warranted to the original purchaser by FGX International Inc. (FGX) for any breakage due to manufacturer’s defects for one (1) year from date of purchase. This limited warranty is only valid with proof of purchase and will be void if the return does not include a receipt as proof of purchase and date of original purchase. FGX will, at its option, repair or replace any product found to be defective. This excludes damage caused by improper or unreasonable use, and does not cover damage caused by normal wear and tear, scratched lenses, lost screws or accidental damage. Any alteration to the original product will void this limited warranty. FGX reserves the right to make the final determination on whether any damage is due to manufacturer’s defect. Products returned to FGX must be accompanied by the following to ensure proper processing: a dated copy of the original purchase receipt, a brief note detailing the problem with the product and how it occurred, a check or money order for the amount of $4.95 to cover shipping and handling costs, and return contact details (name, address, phone, email). All products should be returned to:

FGX International Inc.
Attn: Warranty Department
500 George Washington Hwy
Smithfield, RI 02917
1-866-807-0195

Please package all products carefully to avoid any further damage. FGX will not be held responsible for damage cause by improper shipping or non-receipt. Please allow 4-6 weeks for claims to be processed.

If you have other questions or comments about products purchased from Foster Grant, please contact us at wainfo@fgxi.com.

 

FOSTER GRANT RETAIL STORE/KIOSK PURCHASES

One (1) Year Limited Warranty – All products purchased from a Foster Grant retail store or kiosk location are warranted to the original purchaser by FGX International Inc. (FGX) for any breakage due to manufacturer’s defects for one (1) year from date of purchase. This limited warranty is only valid with proof of purchase and will be void if the return does not include a receipt as proof of purchase and date of original purchase. FGX will, at its option, repair or replace any product found to be defective. This excludes damage caused by improper or unreasonable use, and does not cover damage caused by normal wear and tear, scratched lenses, lost screws or accidental damage. Any alteration to the original product will void this limited warranty. FGX reserves the right to make the final determination on whether any damage is due to manufacturer’s defect. Products may be returned to a Foster Grant retail store or kiosk location and must be accompanied by a dated copy of the original purchase receipt. Alternatively, products may be returned to FGX by contacting the FGX Warranty Department (at the address below) and must be accompanied by the following to ensure proper processing: a dated copy of the original purchase receipt, a brief note detailing the problem with the product and how it occurred, a check or money order for the amount of $4.95 to cover shipping and handling costs, and return contact details (name, address, phone, email). Any products returned to the FGX Warranty Department should be returned to:

FGX International Inc.
Attn: Warranty Department
500 George Washington Hwy
Smithfield, RI 02917
1-866-807-0195

Please package all products returned to the FGX Warranty Department carefully to avoid any further damage. FGX will not be held responsible for damage cause by improper shipping or non-receipt. Please allow 4-6 weeks for claims to be processed by the FGX Warranty Department.

If you have other questions or comments about products purchased from Foster Grant, please contact us at wainfo@fgxi.com.