If you’re not completely satisfied with your purchase, you may return it within 30 days of the purchase date. We’ll work with you to find eyewear that is right for you. Eyewear must be in the same condition as when they were shipped. No credits will be given for damaged returns. Damages include scratches or marks on the lenses or frames, damaged or broken frames, missing pieces, etc.
This return policy does not apply to product bought through a retailer or store location. For retail returns or exchanges, please visit the retailer where you purchased the product.
Allow 4-6 weeks for your request to be processed.
Please contact us should you have any questions or need assistance.
Customer Service: 1-800-426-6396
Warranty Department: 866-807-0195 or email at firstname.lastname@example.org
(Monday – Friday 8:00 AM – 5:00 PM EST)